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I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.
This might have occurred due to some system conflicts.
Run the apps troubleshooter and check if it helps with the issue. Refer to the following article and run the Apps troubleshooter:
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Run the System File Checker tool (SFC.exe)
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. It will scan your system files and to repair missing or corrupted system files in Windows. To run the SFC scan, refer to the Microsoft article below.
Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
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